Contact Us

Whether you are interested in learning more about First Public's services or have in-depth questions about how we can help you achieve your organization's goals, you can count on a prompt response from us.

Customer service

Our customer service team is poised to help you with questions or transactions during our business hours, Monday through Friday, 8 a.m.–5 p.m. CST. Our sales representatives can meet with you at your convenience to discuss how First Public can serve your investment and employee benefit needs.

To speak with a customer service representative or for a free analysis of your investment and benefits options, call 800.558.8875 or email customer.service@firstpublic.com.

Public information requests

Public Information Coordinator for the Lone Star Investment Pool

Public Information Coordinator for the TASB Benefits Cooperative

Investor education, protection, and handling of disputes/complaints

First Public is committed to high ethical standards and is subject to regulations pertaining to municipal securities activities established by the SEC and MSRB. The MSRB website, provides detailed information about the municipal securities markets as well as an Investor Brochure describing investor protections provided under MSRB rules and how to file a complaint pertaining to First Public or one of our representatives. 

If you have a dispute with First Public, we ask that you first try to resolve it with us by contacting our Chief Compliance Officer at 800.558.8875, 512.505.2886, or CCO@firstpublic.com. We have also established a confidential reporting tool for non-securities issues such as discrimination or harassment that can be reported by: