Investor Benefits

With First Public, you're assured of a partner that understands the unique challenges you face as a public sector investor. We mobilize our expertise, products, and services for you every day to ensure you achieve your investment goals without hassles or headaches.
 

Account Statements and Access

As a Lone Star account holder you get quarterly statements based on your quarter.

You may access your account night or day through our online service, or, during our normal operating hours, you can always call us and speak to a real person, either an account manager or customer service representative.

Our secure website lets you:

  • Request forms to update account information
  • Make deposits and withdrawals by wire transfer or ACH settlement
  • Get current rates, daily allocation factors, and the latest market rates and updates
  • Set up vendor payments from your account
  • Print transaction confirmations, account balances, and the latest yields
  • Check your latest investment and available balances, as well as previous transactions
  • Request statements at the end of each month or quarter


Operator Assistance

If you would like to activate your account, or need information or forms, please feel free to call our service staff at 800.558.8875 during our business hours, Monday through Friday, 8 a.m. to 5 p.m. CST. (For deposit and withdrawal requests, please call by 4 p.m. CST.)
 

Customer Service

At First Public, you can speak with a Customer Service representative for assistance with your questions any time during business hours, Monday through Friday, 8 a.m. to 5 p.m. CST. These representatives are registered with the Financial Industry Regulatory Authority (FINRA) and are backed up by a team of experienced, FINRA-registered sales representatives. They are available to meet with you at your convenience to discuss your particular investment and financing needs.

To speak with a Customer Service representative or for a free analysis of your investment and financing needs, call 800.558.8875 or 512.467.3655 or write to customer.service@firstpublic.com.